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Shipping & Returns

Shipping

Standard Shipping $9.00/ Free Shipping*

*Free– Spend over $100.00

  • Delivered within 6 working days to metro areas
  • Delivered within 7 working days to non-metro areas
  • Delivered within 14 working days to rural areas
  • Delivery is Monday to Friday

Note: Subject to placing your order before specific cut-off times.

Details available in Terms and Conditions.

Express Shipping $15.00

  • Delivered within 2 working days to metro areas and 3 working days to the rest of the country
  • Order by 2 PM AEDT on Monday to Friday

Note: Subject to placing your order before specific cut-off times. 

Details available in Terms and Conditions.

Bulky Orders $30.00

  • Delivered within 6 working days to metro areas
  • Delivered within 7 working days to non-metro areas
  • Delivered within 14 working days to rural areas
  • Delivery is Monday to Friday

Note: Subject to placing your order before specific cut-off times. 

Details available in Terms and Conditions. 

 

Returns and Refunds

When seeking a return/exchange on a product, please contact us via admin@adelaidehd.com.au for approval on product/s.

We will not refund for simple change of mind.

We will accept exchanges up to 30 days from purchase.

There are no refunds or exchanges on Sale products, Helmets, head-wear items and some other items as detailed below.

Any return postage will not be paid by Adelaide Harley-Davidson ® unless we have sent incorrect/faulty items.

The item must be in the condition sold to you, un-used with all tags attached.

Special ordered items, spare parts and or electronics cannot be returned.

Under no circumstance can we accept a return or exchange any Helmet that leaves our store. We cannot guarantee the integrity of a Helmet once it leaves our store, so please choose carefully. This includes but is not limited to:

  • Incorrect choice of size, colour or style
  • Have changed your mind
  • Damage of the product by not following the instructions or misusing the product

*all helmets are checked before sent to ensure correct size is in the box and no faults

Once return is approved, we will provide you with a Return Authorisation and instructions on how to return the goods.

Refund will be made within 5 working days using the payment method used for purchase.

 

Stock Availability

Stock quantities are updated every day, however sometimes stock may be either sold out or on a backorder.

We will be in contact with you if this does happen. We reserve the right to decline your order and refund your money.

 

Terms and Conditions

Adelaide Harley-Davidson® offers Australia Wide shipping using either Australia Post or Star-Track. All items will be sent with a tracking number.

*Shipping on items/orders over $100.00 will be sent free freight via regular post. This excludes clearance items.

We dispatch orders Monday-Friday (excluding public holidays) to get your order to you as soon as possible. All orders require a signature upon delivery. Adelaide Harley-Davidson® will not accept responsibility for any lost, damaged or stolen orders.